Deltek Sr. Manager Chris Dixon reports.
Deltek was pleased to join TechAmerica for the 2012 edition of “The CIO Speaks: Tech Days in Tallahassee” event. In a format similar to other half-day Deltek state and local events, the morning featured a keynote address by the State of Florida’s new Chief Operating Officer (COO), David Wilkins. He also serves as the Secretary of the Department of Children and Families (DCF). His speech was preceded by a two-hour panel with several agency CIOs who shared their visions with the statewide vendor community.
Wilkins opened his remarks with some elaboration on how DCF intends to overhaul its child protection investigative process with significant use of IT to improve accountability. He is also looking to modernize the case management system, which is too burdensome in its requirements for manual data entry at all points. In regard to mental health services, he’s seeking to implement more management information to improve overall performance.
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